How long does it take support to respond usually?

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Or do they even respond if the request is fulfilled? I requested a refund IIRC about a week ago, and have not received any word besides the original email. On average, how long should it take to respond? If my request was not fulfilled, do I get a response?

Edit: Solved

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varies, depends on priority of cases i guess, and it’s not like they have steam lvl of staff,
maybe @lonin can answer all this better :thinking:

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An oldie, but still relevant

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asdfgaggg500×560 95.1 KB

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10/10 meme, would pay to see it.

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