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Haven't received my key


#1

This may be me being impatient and I apologize if I come across that way. About an hour has passed since I purchased today’s game. (Degrees of Separation) I have received a receipt and PayPal confirmation emails, though. The receipt has a status of “Settling” so this might be related to the problem. Cheers!


#2

Pop off an email to Support: help@chrono.gg

They are pretty good about answering you.

Heads up @Ernin8t0r, @lonin :heavy_heart_exclamation::heavy_heart_exclamation::heavy_heart_exclamation:


#3

Thanks for the response! I have already sent an email to that address.


#4

You’ll definitely get a response today :slight_smile:


#5

Same situation, same game. Sent an email to help@, haven’t received an answer yet. @Erin8tor about?
(I sent paypal receipt info - hoping to play today)


#6

Need to spell it correctly… @Ernin8t0r, @thomcat needs help.


#7

Already reached out through PM, thanks :smiley: