Hey there! I’ve tried emailing chrono.gg support 2 times now, with no response whatsoever.
TL;DR I payed 5 bucks and didn’t receive my code.
During the Chronomicon event I’ve purchased a key for Enter The Gungeon, and even though I got the receipt and my transfer seems to have succeeded, I didn’t receive an email with the key. I do have to mention that I wasn’t logged in at that moment of purchase, if that makes a difference, but it still prompted me to enter my email.
I had also bought Oneshot about an hour later – everything worked fine and I got my code.
As much as I want to trust Chrono, right now I feel scammed, since my emails are being ignored.