So I use Samsung S7. Everything was going fine with mobile Chrono.gg, until today, when I opened Chrono.gg on mobile I saw this:
Not sure why it happened, I can’t redeem coins, I can’t see the coin shop, I can barely do anything. (Nothing wrong with the community one, just the shop). @lonin , could you fix this?
2 Likes
KSib
November 21, 2018, 3:24pm
#2
@DeathBringer what browser and browser version are you on? That would help as well.
I’m on a Galaxy S8 using Chrome v70.0.3538.80 but it seems to load normally. It’s like some of the CSS just failed to load.
I also tried the included Samsung browser and that one seems to work for me too. I wonder what’s going on.
4 Likes
KSib
November 21, 2018, 3:36pm
#4
Do you know what version it is?
Top-right → Settings → About Samsung Internet
Mine is sitting at 7.4.00.70
2 Likes
KSib
November 21, 2018, 4:42pm
#6
Yeah, I’m not sure. Maybe lonin will know then? I assume you already tried rebooting your phone and clearing your site files in the browser. I can’t get that to happen. I even tried disabling javascript.
I’d try a different browser as well and see if it happens there since the Samsung one is a bit non-standard.
2 Likes
lonin
November 21, 2018, 4:48pm
#7
Let me know if this is still happening today during the new sale. Also, are you on a wifi network with a corporate firewall or anything like that?
3 Likes
@lonin I used this Wi-Fi to open Chrono.gg on mobile before, so it can’t be because of the Wi-Fi. And after the new deal, it is still like this.
1 Like
KSib
November 22, 2018, 4:58pm
#9
Did you try a different browser? If you haven’t, could you please try that as well? @DeathBringer
I’d be curious if it’s the browser and we can rule that out. Otherwise, something else is going on.
1 Like
Tried Google, same result.
1 Like
KSib
November 23, 2018, 1:10am
#11
Do any other devices on that network have the problem? Laptops? PCs? Phones? tablets? What about on 3G/4G? Does it do it then?
1 Like
No other devices have issues, and 3G/4G doesn’t change anything.
1 Like
frst
November 24, 2018, 4:50pm
#14
Hmm, trying to think of what could be the issue. It looks like SOME of the CSS is loading (the button gradient etc) but most of it is not.
@DeathBringer Would you mind posting a screenshot of what the Black Friday sale looks like for you?
Apologies you’re having issues! We’ll see if we can’t get this cleaned up,
2 Likes
Black Friday is normal right now, when it ends, I’ll let you know if there is still issues. Thanks overall.
2 Likes
frst
November 25, 2018, 5:42pm
#16
Wonderful, keep us posted!
2 Likes
The issue suddenly got fixed after Black Friday. Thank god.
2 Likes