I changed my password many times but still receive invalid credentials message. I think they suspended my account for zero reason.
I contacted support last week but nobody responded.
Can you help?
I changed my password many times but still receive invalid credentials message. I think they suspended my account for zero reason.
I contacted support last week but nobody responded.
Can you help?
Did you send an email to help@chrono.gg ?
Sometimes due to the number of support tickets and the team being relatively small, they may not get back to you immediately.
I won’t @ mention any of them, because I know they read the messages in the Site Feedback section of the forums also. And one fewer notification is probably better anyway.
I am sure someone will get back to you soon.
Heya bud, shoot an email over to that email YQ mentioned, help@chrono.gg, and I’ll help you out asap
Also, would you mind letting me know what email you sent that first help request with? You can shoot it to me in a DM if you’d prefer