Back to Today's Deal

can't login for for two weeks


#1

I changed my password many times but still receive invalid credentials message. I think they suspended my account for zero reason.

I contacted support last week but nobody responded.

Can you help?


#2

Did you send an email to help@chrono.gg ?

Sometimes due to the number of support tickets and the team being relatively small, they may not get back to you immediately.

I won’t @ mention any of them, because I know they read the messages in the Site Feedback section of the forums also. And one fewer notification is probably better anyway.

I am sure someone will get back to you soon.


#3

Heya bud, shoot an email over to that email YQ mentioned, help@chrono.gg, and I’ll help you out asap :slight_smile:

Also, would you mind letting me know what email you sent that first help request with? You can shoot it to me in a DM if you’d prefer