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Cant enter my account


#1

Cant enter my account! I cant get recovery mail
I’m not only one. wtf chrono


#2

maybe you made more than 1 account and system banned you?

otherwise maybe you should contact support at help@chrono.gg


#3

they’ll get through them eventually


#4

Who’s the other one(s) @TRASHGG ? I’m sure they would like to know as well.


#5

2 can be found here:


#6

i create this account after my main acc was banned.
Okay im try to contact support


#7

@M00 Thank you kindly


#8

As can I understand, my account was deleted (with 22+k coins), because I created a new account with same mail. I want to know why did this happen?(I hope this English is understandable)


#9

#10

@lonin Can that actually happen? Registering twice with the same email and having it overwrite the old one?


#11

I knew those people were sketchy :joy:


#12

My account already was deleted, else I can’t create a new account. Or there is another system?


#13

I create new acount with new email after my main account (20k+ coins) go INSTANT DEAD without any recovery.
so i’m waiting to support reply now.


#14

This is my problem


#15

creating an account with an email already used should not be possible, if it’s possible that’s a bug… i cant believe this can be some “as designed” behavior.

this is only my opinion but i want to know what was the issue if it wasn’t that.

tldr: leaving a . so i can get notified on the topic


#16

someone helped in this situation?


#17

i made a dummy account with a email which i use mainly for spam ( around 1k unread messages xD ) and it didin’t allowed me to make a new account using the same email